Troubleshooting Common Issues

This article will help you when things go south.

Rare Issues You Might Encounter

• “App Can’t Be Opened” Warning

  • Go to System Preferences > Security & Privacy, and click Open Anyway for DataSink Pro.

• Permission Denied Errors

  • If prompted, grant file and folder access when setting up synchronization.

• Sync Tasks Pausing

  • Ensure your Mac is not in Sleep Mode during long syncs.

For all other issues, check the Help Center in the app or contact support.